FAQ
What has happened to Right Service Right Time?
Right Service Right Time and Te Whiri Ora are both governed by the same set of agency representatives. In 2022 Oranga Tamariki reduced the resources for Te Whiri Ora. Currently Te Whiri Ora Right Service Right Time is a joined-up service that provides a continuum of support to whānau experiencing one or more challenges in their lives. Right Service Right Time has been renamed Te Whiri Ora Right Service Right Time, Weaving Wellbeing.
Who can I refer to the service?
Te Whiri Ora Right Service Right Time has two Requests for Service forms - a Requests for Service form for whānau to fill in themselves and an agency Request for Service form to be filled in with or on behalf of whānau with their consent. Anyone will be able to make a request for service for a whānau that may benefit from a whānau focused response.
What happens if the whānau situation does not fit the service?
If the whānau situation does not fit the service or they choose not to be a part of Te Whiri Ora Right Service Right Time they will be guided to services that may be more appropriate for their current situation and needs. If an agency has referred the whānau to the service then the agency referrer will be supported by kaiwhiri to guide whānau to appropriate services.
What is the Rāranga-a-whānau
Rāranga-a-whānau is a whānau meeting that kaiwhiri can facilitate. This is a whānau focused process that brings all the supports (professional and other whānau) into the room to discuss and put a plan in place around the needs that the whānau have identified at that particular time. It is driven by whānau and what they are aspiring to, however kaiwhiri are there to support the process as much and or as little as the whānau are needing.
Who is the panel?
Te Whiri Ora Right Service Right Time panel is a group of professionals who come together to share insights into their own services, the environment in which they work and explore innovative ways to work together to support whānau.
Right Service Right Time and Te Whiri Ora are both governed by the same set of agency representatives. In 2022 Oranga Tamariki reduced the resources for Te Whiri Ora. Currently Te Whiri Ora Right Service Right Time is a joined-up service that provides a continuum of support to whānau experiencing one or more challenges in their lives. Right Service Right Time has been renamed Te Whiri Ora Right Service Right Time, Weaving Wellbeing.
Who can I refer to the service?
Te Whiri Ora Right Service Right Time has two Requests for Service forms - a Requests for Service form for whānau to fill in themselves and an agency Request for Service form to be filled in with or on behalf of whānau with their consent. Anyone will be able to make a request for service for a whānau that may benefit from a whānau focused response.
What happens if the whānau situation does not fit the service?
If the whānau situation does not fit the service or they choose not to be a part of Te Whiri Ora Right Service Right Time they will be guided to services that may be more appropriate for their current situation and needs. If an agency has referred the whānau to the service then the agency referrer will be supported by kaiwhiri to guide whānau to appropriate services.
What is the Rāranga-a-whānau
Rāranga-a-whānau is a whānau meeting that kaiwhiri can facilitate. This is a whānau focused process that brings all the supports (professional and other whānau) into the room to discuss and put a plan in place around the needs that the whānau have identified at that particular time. It is driven by whānau and what they are aspiring to, however kaiwhiri are there to support the process as much and or as little as the whānau are needing.
Who is the panel?
Te Whiri Ora Right Service Right Time panel is a group of professionals who come together to share insights into their own services, the environment in which they work and explore innovative ways to work together to support whānau.